Question 1

How does the mandatory 18+ ID verification work?

Accepted Answer

Every single traveler must upload a government-issued photo ID (passport, national identity card, or driver's license) during booking. Our automated compliance and human review team checks that you are at least 18 years old and that your identity matches your booking profile. No unverified individual is ever permitted on an UnPlan expedition.

Question 2

What safety protocols are in place for solo female travelers?

Accepted Answer

Over 62% of UnPlan travelers identify as women traveling solo. In addition to mandatory ID verification and background checks for all cohort members and hosts, we maintain verified private rooming arrangements, 24/7 on-call emergency medical and safety dispatch, and a strict, zero-tolerance code of conduct regarding harassment or disrespectful behavior.

Question 3

Can I sign up alone, or do I need to bring a friend?

Accepted Answer

Over 85% of our guests sign up completely solo! UnPlan is specifically engineered for solo travelers who want the freedom of traveling alone without the isolation or planning friction. We curate cohorts so you immediately feel welcomed, safe, and comfortable from minute one.

Question 4

How big are the groups?

Accepted Answer

We strictly cap every cohort at a maximum of 8 travelers (plus your vetted local host). Unlike conventional tour operators who herd 35 to 50 people on large buses, our micro-cohorts fit comfortably in a single 4WD vehicle, can dine together at one table, and access secluded, boutique locations off-limits to large groups.

Question 5

Who will be in my group?

Accepted Answer

Our travelers are curious, open-minded adults between 18 and 42—creative professionals, developers, writers, founders, healthcare workers, and travelers on sabbatical from across the globe. After your booking is approved, you gain access to your private cohort dashboard where you can see who has joined and connect before departure.

Question 6

What is included in the trip price?

Accepted Answer

Our pricing is transparent and comprehensive. It includes all boutique accommodations (hand-picked eco-lodges, heritage villas, or heated wilderness camps), all daily curated meals, internal private transport throughout the trip, certified local host & guides, park permits, activities, and gear. You only need to cover your transit to/from the official trip rendezvous point.

Question 7

What is the cancellation and refund policy?

Accepted Answer

We offer flexible peace of mind: If you cancel up to 30 days before departure, you receive a 100% credit transfer to any future UnPlan expedition with no penalties, or a full refund minus a 5% administrative payment processing fee. For cancellations within 14-29 days, a 50% credit is provided.

Question 8

What are the rooming arrangements?

Accepted Answer

Standard booking includes twin-share accommodation with another traveler of the same gender in high-end boutique properties. If you prefer having your own private bedroom and ensuite bath, you can select the 'Private Room Upgrade' add-on during the booking checkout.

Question 9

How physically demanding are the trips?

Accepted Answer

Each trip page features a clear 'Pace' rating (Relaxed, Moderate, or Adventurous) and 'Difficulty' rating. Relaxed journeys (like Goa or Kerala) involve gentle walks, swimming, and kayaking. Adventurous trips (like Manali, Meghalaya, or Spiti) involve moderate hikes of 4-6 hours with elevation change. No technical mountaineering skills are ever required.

Frequently Asked Questions